ITMS – Ticket Grouping

Ticket Grouping

Tickets can be grouped with other related tickets for trackability and consolidation.

Additional Features

Dashboard

Ticket Creation

Tickets via Email

Ticket Assignment

Ticket Status

Chat Communication

Customizable Alerts

Quick Filters

SLAs and Ticket Escalation

On Behalf Of And Ticket Handoff

Ticket Feedback

Reopen Ticket

Knowledge Base

Comprehensive Profile Management

Custom Forms

Custom Form Mapping

Resource Management

Collaboration & Workflow

Change Management

Life Cycle Management & Reporting

Reporting Data Analytics

Announcements

The intelliView360 Advantage

Collaboration

At intelliView360, our foundation is collaboration. Our products are built with the goal of helping your organization work together in mind.

Feedback

At intelliView360, we put the user at the forefront. We are always looking for feedback to improve our products and make it better for you, the user.

Agile

At intelliView360, we do not like to stay boxed in. Our solutions are change makers and respond quickly to the fast-paced world we live in.

Experience

Our years in the industry have shown us valuable nuances that are reflected in our ticketing management software as defining features.

Innovation

We have never been good at sticking to the status quo. All of our products are groundbreaking technologies in a user-friendly package.

Teamwork

Our team is driven. It is focused. It istalented. It is passionate. It is bold. And our ticketing management software will help your organization do the same.

Stay in touch with intelliView360

At intelliView360, our favorite word is together. Be it a long night or an early morning, we’re constantly bouncing ideas off of each other, working on our latest software together, and yes, even enjoying a slice of pizza together. Our products helped our team grow together. We can’t wait to help your team grow together, too.