ITMS – On Behalf Of And Ticket Handoff

When creating a ticket, team members can state if the ticket is being made on the behalf of a user or a client. After ticket creation, team members can also assign their tickets to other team members.

On Behalf Of

When creating a ticket, team members can state if the ticket is being made on the behalf of a user or a client.
Behalf-Of-screen

Ticket Handoff

After ticket creation, team members can also assign their tickets to other team members.
Ticket-Handoff

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